Case studies

The following case studies have been developed by members of the 'Business Taskforce on Accessible Technology'. Both case studies identify different aspects of the ICT reasonable adjustment process.

Further excerpts from these and other case studies, can be found in the OneVoice coalition business case document.

Click on this link to download the OneVoice business case for accessible ICT

Case study - Lloyds Banking Group (LBG)

ICT plays a pivotal role in the delivery of our services to customers and the working environment for our staff. It is therefore essential that we ensure that our ICT systems are as barrier free...

Case study - The Department for Work and Pensions (DWP)

DWP has a legal obligation to comply with the Disability Discrimination Act (DDA) and the Disability Equality Duty (DED). As the Government lead for disability issues, the Department wants to be...